You know those moments when a coworker is being so outrageously frustrating, you’re sure steam is about to start billowing from your ears like you’re an actual cartoon character? Before firing off an email reply that translates into “OMG, how did you even get this job?!” or shooting a snappy verbal comeback their way, press pause. “Many times the human reaction is to have the last word to, in effect, win the conversation or argument,” said Hallie Crawford, certified career coach and founder of HallieCrawford.com. But in these instances, it’s best to “let your emotions settle before responding,” she explained.
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